Piedra Luna - Cali

My thoughts, in two sentences

This place is a hidden gem! Really good service with staff going above and beyond to ensure a fantastic stay, and the rooms were immaculate and comfy.

The jacuzzi was a perfect luxury after a busy day exploring the city, and Luis and Luz Stella’s really good assistance made us feel welcomed. Their attentiveness was unrivaled and left a lasting impression.

Totally recommend for a fleeting pause

Clean room, comfortable sheets, with in-room breakfast and a rooftop pool, made for an very nice value for the money during my nine nights stay as a solo traveler.

Everything was flawless.

The room was spacious and well-designed. Cleanliness stood out instantly. Everything felt fresh. I loved the jacuzzi in the evenings. It became my favorite feature. Customer service was beyond my expectations. Luis and Luz Stella were attentive throughout my visit. One thing worth noting, though, was the absence of a hair dryer and iron in the room. They are available upon request, but it seemed like a basic amenity that should have been there. While there was no cable TV, the smart TV allowed for streaming my own shows. I appreciated that, but some variety in channels would have been nice. The location was great too. Easy access to local attractions. I genuinely enjoyed my time here and would gladly return for another visit.

mixed feelings about my stay

The staff were accommodating, made check-in easy. The room was clean and presented well. I appreciated the cozy atmosphere in the lobby area. Some guests have noted the pleasant experience, but I found the overall rating seemed a bit inflated compared to what I experienced.

Not super hotel, so I don't know why it's a 9.5 rate.

Amazing, Amazing, Amazing

The rooftop pool was a total vibe, the perfect spot for soaking up the sun and sipping on something refreshing! The service? It felt personalized, just like staying at a friend's place, but with way more luxuries. Plus, the sheets were so comfy that I seriously contemplated sneaking them home!

can recommend ❤️❤️

Personalized service that makes you feel special at piedra luna with attentive staff who go above and beyond like delivering breakfast to your room

Excellent service, very nice room comfort.

would like to stay longer

Rooms are super clean and comfy, with air conditioning, private bathroom, and great views. The hot tub was the highlight. Luis, the owner, was attentive. Facilities include an indoor swimming pool and even hypoallergenic pillows for a cozy night.

Rooms were clean and service was great. Wish the Wi-Fi was faster.

The owners of the hotel were friendly and kind during my Xmas stay. The facilities are modern and parking is available. The hotel is located in a quiet neighborhood, which was perfect for a peaceful holiday.

The soundproofing was not up to par. I could hear noise from the lobby, which made it difficult to fall asleep.

Cute owners, smooth check-in, friendly, helpful, new facilities, nice amenities.

Nothing it was perfect.

I had an excellent stay at this hotel. The hotel facilities were great and well-maintained. The cleanliness of the room and hotel was excellent. The staff were friendly, cute, and always ready to assist, ensuring a good stay. The hotel's location was ideal, making it easy to travel around the city using public transportation. The parking space available at this hotel was convenient and secure. Lastly, breakfast was a highlight for me, with its wide variety of tasty dishes.

Nothing everything was great.

The hotel is situated in a peaceful neighborhood, offering a calm and relaxing stay. the owners of the hotel were friendly and welcoming, making the check-in experience very smooth and comfortable. the room was modern and clean, equipped with great facilities including comfortable bedding and a nice bathroom.

The soundproofing of the hotel requires improvement, as I could hear noises from the lobby area which made it difficult to fall asleep and stay asleep.

I had a wonderful stay at this luxurious hotel! The owners were so welcoming and friendly, making me feel right at home from the moment I arrived. The check-in process was smooth and hassle-free, thanks to their efficient and helpful attitude. They really went above and beyond to ensure my stay was enjoyable.

I would highly recommend this hotel to my family and friends. It exceeded my expectations in terms of comfort, service, and overall quality.